Your Privacy Is Our Priority

02 Information You Provide

The information you provide to us directly includes:

• Full name and date of birth (for identity verification)
• Email address and contact details
• Security information you provide at the time of account creation
• Payment method details (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction history and amounts
• Records of communication with the support team

03 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser and operating system details
• Date, time, and duration of site visits
• Logs of which pages were visited
• Information collected through cookies and similar tracking technologies
• Game activity and betting patterns (for responsible gaming monitoring)

05 Who Your Information May Be Shared With

We do not sell your information to third parties. However, information may be shared on a limited basis in the following cases:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners solely to complete transactions.
• Technology Service Providers: With server hosting, software, and cybersecurity providers under contractual agreement.
• Game Providers: Only the minimum information necessary for game operation with game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt.
• Legal Authorities: Upon valid order from a court or government authority.

06 Our Commitment Regarding Third Parties

When sharing information with any third party, tjbed ensures that:

• A formal agreement is in place with them that sets the standard for data protection.
• They will use the information only for the specified purpose and no other.
• They will not re-share your information with any other party.
• They maintain adequate technical and administrative security measures.

For international data transfers, we ensure that applicable data protection standards are upheld in the destination country.

07 Data Security Measures

tjbed maintains industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmission between your browser and our servers is encrypted.
• Access Controls: Only authorized personnel can access information on a need-to-know basis.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Data Minimization: No information beyond what is necessary is collected.
• Incident Response Plan: A plan is in place to respond quickly in the event of any security incident.

08 Cookies & Tracking Technologies

Our platform uses the following types of cookies:

• Essential Cookies: For session management, security, and core platform functionality — the service cannot be provided without these.
• Functional Cookies: To remember your preferences and settings, such as language and display preferences.
• Analytics Cookies: To analyze platform usage and improve the experience.

You can control cookies from your browser settings. However, disabling certain cookies may limit platform functionality.

09 How Long Your Information Is Retained

Your information is retained according to the following policy:

• Account information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be kept for the period required for legal obligations and dispute resolution.
• Financial transaction records are retained for extended periods as required by law.
• For marketing communications, you may withdraw your consent at any time.

After the designated retention period, information is securely deleted or anonymized.

10 Your Privacy Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights, email [email protected].

11 Protection of Minors' Information

tjbed strictly follows a 21+ age policy. This platform is for those aged 21 and above only.

We do not knowingly collect personal information from anyone under the age of 21. We have age verification measures in place at the time of registration.

If we become aware that we hold information about a minor, we will immediately close that account and delete the collected information. If you have any information regarding this, please notify us at [email protected].

12 Sensitive Information

We do not generally collect any special categories of sensitive information, such as:

• Religious or political opinions
• Health-related information
• Racial or ethnic identity
• Biometric information

However, responsible gaming-related information — which you voluntarily share with us — is handled with special care and used solely for your protection.

13 Policy Update Process

tjbed may update this Privacy Policy from time to time. In the event of significant changes:

• The "Last Updated" date at the top of the page will change.
• If there are significant changes, a notification will be sent to your registered email.
• Continued use of the platform after changes will be considered as consent to the new policy.

We recommend that you periodically re-read this policy.